Story Surge

Privacy Policy

Privacy Policy

Introduction

Welcome to https://carpet-cleaning-services-near-me.storysurge.net (referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users accessing our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online services, and any other digital platforms under our control. However, it’s crucial to emphasize that this policy does not extend to third-party websites or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Our Privacy Policy guides how users interact with us through:

  1. Utilizing our applications and services as authorized users.
  2. Visiting our websites that reference this Privacy Statement.
  3. Engaging with our communications, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your user experience and deliver tailored services:

  1. Account Information: This includes usernames, email addresses, and any unique identifiers associated with your account.
  2. Payment Details: We securely store payment information for seamless transaction processing.
  3. Financial Data: Transaction-related financial records are maintained in compliance with relevant regulations.
  4. Purchase History: Records of products or services purchased from us.
  5. Mobile Device Identifiers: Unique device IDs or IP addresses to recognize and understand user preferences.
  6. Location Data: Information about your physical location when you interact with our geolocated services.
  7. Feedback and Reviews: Content provided by users, including comments, ratings, and testimonials.
  8. Social Media Details: If you choose to connect your social media accounts, we may access certain personal information from those platforms (subject to their privacy settings).
  9. Product Preferences: Data about the products or services that interest you.

We acquire this data through direct user input, automated tracking technologies, and partnerships with third-party service providers.

Cookies and Tracking Technologies

Cookies are small text files stored on your device to improve user experience and provide valuable analytics. We utilize cookies categorized as:

  1. Strictly Necessary: Essential for navigating our website and ensuring basic functionality.
  2. Preference: Remembering user preferences to personalize content.
  3. Analytics: Tracking website usage statistics to enhance performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when no longer required, we securely delete or anonymize the data to protect your privacy.

Security Measures

The Company implements robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly updating our security protocols to address emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect personal data from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  4. Restriction: Limit our processing of your data in specific situations.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific or all purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.
  8. Filing Appeals/Complaints: Have concerns addressed and seek redress through applicable supervisory authorities.
  9. Withdrawing Consent: Revoke consent for processing at any time without affecting the lawfulness of prior processing based on consent.

To exercise these rights, please contact our dedicated privacy team via email or postal mail.

Changes to Privacy Policy

The Company reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website and inform you through email notifications (if applicable) when significant changes are made. Please review this page periodically to stay informed about how we protect your data.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please reach out to: